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Adult Care Connect and Direct Hub

The Connect and Direct 'Hub' is the first point of contact for customers who need advice, signposting and an initial assessment or response from Adult Social Care Services.

This service brings together face to face, telephone and all web, e-mail and post enquiries to one place; Textile Hall, Manchester Road, Bury (next door to Bury Library and opposite Bury Job Centre).

At the 'Hub' you can speak to one of our fully trained Customer Advisors in person, over the phone or via written correspondence and we will be happy to help.

How can the 'Hub' help me?

When you contact the 'Hub' our Customer Advisors can help you by:

  • Providing you with Information and Advice about Communities & Wellbeing.
  • Provide information or refer you for a Universal Service e.g. Carelink, Community Meals.
  • Connect and Direct you to services provided by the community and voluntary sector.
  • Signpost you to our drop in sessions held in the 'Green Room'
  • Complete an application for a disabled parking badge.
  • Give you an 'initial assessment' which asks questions about your situation so we know how we can help you.
  • Show you what equipment is available to help you in our fully equipped 'Assessment Room'. Please ring the number below to book an appointment for the showroom. 
  • Help you buy a RADAR key (used to gain easy access to disabled toilets)

Who to contact

Contact Name
Customer Contact Centre
Telephone
0161 253 5151
Out of hours emergency number: 0161 253 6606
E-mail
adultcareservices@bury.gov.uk
Website
https://www.bury.gov.uk/adults

Where to go

Address
Textile Hall
Manchester Road
Bury
Postcode
BL9 0DG

Other Details

Availability

Age Ranges
18+
Referral Details

Anyone can drop-in during opening hours. Face to Face contact of adult care services who offer infomation & advice.

Local Offer

Description

We are an inclusive organisation/service who support Children & Young people with Special Educational Needs and Disability (SEND)

SEN Provision Type
Universal

Bury Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer here.

This page was last updated on: 02/08/2017

Reviews Rated 5 out of 5 (1 review)

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Service with a smile

The staff were really helpful when I came to Connect and Direct. They also sell Radar Keys here :-)


04/11/2014 (Submitted by Record Owner)