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Universal Credit Full Service

Universal Credit helps with living costs for working age people who are:

  • unemployed and looking for work
  • unable to work due to sickness or disability
  • in work and on a low wage

The amount of Universal Credit depends on your age, the number of people living with you, and the number of children in your household.

Universal Credit also helps pay your rent. If you get Housing Benefit from us at the moment and you claim Universal Credit, then your Housing Benefit claim will stop.

The Department for Work and Pensions pays Universal Credit. You will need to apply online and then visit your local Jobcentre to complete your claim.

Find out more about Universal Credit at the www.GOV.UK website

Universal Credit & You guide

The Universal Credit & You guide provides more details about Universal Credit Full and Live Service, your responsibility and commitment, payments, support and earnings, sanctions and more.  

Before you go – Council Tax

Universal Credit does not include help towards paying your Council Tax. If you have a low income, you may be able to get Council Tax Support to help with your Council Tax bill. If you are already getting Council Tax Support there is no need to make a new claim.

Claim Council Tax Support now

If you don't have time to claim Council Tax Support now, let us know you're interested by completing the form below. If you make a full claim within one month, we will backdate your claim to when you first contacted us.

Claim Council Tax Support later

Online YouTube tutorials   

The Department for Work and Pensions have created a number YouTube videos to help you open, manage and use the Universal Credit Full Service online portal.

Access the Universal Credit Full Service YouTube playlist  

Transition from Universal Credit Live to Universal Credit Full Service

People claiming Universal Credit Live Service in Bury will soon receive a Call to Action letter to apply for Universal Credit Full Service. It is very important that they respond to that letter.

Who to contact

Contact Name
Universal Credit Helpline
0800 328 5644

Bury Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer here.

This page was last updated on: 09/07/2019